Frequently Asked Questions

The serum has 5% niacinamide and is a treatment step. This cream has 2.5% tranexamic acid plus 2.5% niacinamide and glutathione, and is a moisturiser — the final step. They work together rather than as alternatives.
Yes, and that is how AXIS-Y intends them to be used. Serum first, cream last.
It targets the same pigment pathway, and tranexamic acid is commonly used for melasma-prone skin. Melasma is hormone-driven and stubborn, so treat this as supportive care alongside daily sun protection rather than a cure. See a dermatologist for a persistent case.
No. It is a cream rather than a gel, but it is silicone-free and absorbs without a slippery film.
Six to eight weeks of daily use. Tranexamic acid works on pigment formation, so it fades marks gradually.
Yes. We import directly from South Korea through verified suppliers and keep purchase and authenticity documentation for every batch. Supporting evidence can be provided on request.
Yes, nationwide with cash on delivery.

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