Frequently Asked Questions

It depends on the cause. Dehydration, fatigue and thin skin respond well. Genetic pigmentation or a hollow under-eye is structural and no serum will fully resolve it — be wary of any product that claims otherwise.
Yes, for puffiness. The cool metal tip plus gentle massage supports drainage, which is what reduces morning puffiness. Keeping it in the fridge makes the effect stronger.
Apply along the orbital bone rather than the lid or right against the lash line. Product migrates upward as it settles.
Yes. The eye area needs very little — roughly a rice-grain amount per eye. A 10ml bottle typically lasts three to four months of twice-daily use.
It is formulated for the delicate eye area and is fragrance-free. Patch test on the outer corner first if you react easily or wear contact lenses.
Yes. We import directly from South Korea through verified suppliers and keep purchase and authenticity documentation for every batch. Supporting evidence can be provided on request.
Yes, nationwide with cash on delivery.

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