Frequently Asked Questions

Both are ingredients used in Korean skincare for firmness-focused care. In a cosmetic product they support the appearance of elasticity and smoother texture.
Yes. This is not an exfoliating active, so it layers well. Apply this first, then your retinol.
Either, or both. Finish with SPF50+ during the day.
Yes, and it is worth extending down — the neck loses firmness earlier than the face and is usually skipped.
Firmness changes are gradual. Allow eight to twelve weeks of consistent use.
It is a non-exfoliating serum, which makes it more tolerable than an acid or retinoid. Patch test first if you react easily.
Yes. We import directly from South Korea through verified, authorised suppliers and keep purchase and authenticity documentation for every batch. If you would like to see the paperwork for your order, just ask.
Items held in our Pakistan warehouse arrive in 5 to 6 working days. Items fulfilled from Korea take 15 to 20 days, with international shipping and customs already included in the price shown.
Yes, nationwide across Pakistan.
Check the dispatch note on this page. Stock location varies by product, and we show it so you know the delivery time before you order.

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