Frequently Asked Questions

Three to five minutes, or as stated on your pack. Do not let it dry and crack — a cracking clay mask pulls moisture out of the skin.
Once or twice a week. More often will dry the skin out and can make oiliness worse.
T-zone, unless your whole face is oily. If your cheeks run dry, keep it off them.
No. It softens and reduces buildup over repeated use. Nothing removes blackheads in one application.
Better not to. Both exfoliate, and combining them is a common cause of a stripped barrier. Use them on different days.
Apply toner and moisturiser immediately. Clay leaves skin more permeable, so this is the best moment to rehydrate.
Yes. We import directly from South Korea through verified, authorised suppliers and keep purchase and authenticity documentation for every batch. If you would like to see the paperwork for your order, just ask.
Items held in our Pakistan warehouse arrive in 5 to 6 working days. Items fulfilled from Korea take 15 to 20 days, with international shipping and customs already included in the price shown.
Yes, nationwide across Pakistan.
Check the dispatch note on this page. Stock location varies by product, and we show it so you know the delivery time before you order.

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